Website audit

Send four visitors through your website. See what they think.

Three real buyer types and one AI agent walk your site, page by page, and narrate the friction as they hit it — then score it and tell you what to fix first.

  • Takes about two minutes
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  • Tests AI-agent readability
0.0/10

Report findings

Website audit

drawboard.com

Strong proof and public team pricing, but a free-download promise that lands on a store menu, a hidden Drawboard PDF Pro price, and two products competing for attention blur the path to action.

September 2, 2026
SaaS
Full
Visit the site
6.7
/ 10
Solid with gaps
6.7
AI readability

Drawboard runs two products side by side: Drawboard PDF, a freemium markup app for anyone working with PDFs, and Drawboard Projects, a per-user collaboration platform for AEC teams. The homepage leads confidently with “Work Wonders.” and backs it with recognisable customer logos and a credible testimonial, so a first-time visitor quickly trusts the brand.

The friction shows up the moment a visitor tries to act. The hero’s “Download Free” button promises an instant download but lands on a page of app-store redirects for two products at once, and a buyer who wants to know what Drawboard PDF Pro costs cannot find the price anywhere on the site. Team pricing for Projects, by contrast, is refreshingly public. The result is a solid, well-proofed site that leaks momentum at the point of decision.

What this site is

What they do
Drawboard sells two SaaS products for working with PDFs and drawings: Drawboard PDF, a freemium cross-platform PDF markup app, and Drawboard Projects, a real-time design-review and collaboration platform purpose-made for AEC teams.
Who it is for
AEC professionals (architecture, engineering, construction), plus legal, finance, government and education; ranging from individual PDF users to enterprise teams.
Sectors
Architecture, Engineering, Construction, Education, Legal, Finance, Government
What they sell
Drawboard PDF (freemium PDF markup app with paid Pro tiers) and Drawboard Projects (per-user SaaS for real-time design review and team collaboration).
Conversion event
Download and start Drawboard PDF (free/Pro), or request a Drawboard Projects demo / start a team trial.
Proof on hand
Named customer logos (AECOM, Hassell, Honeywell, Design Inc, Pini Swiss); a large case-study library; a Microsoft Store review testimonial; and a quantified Hassell case study (70 architects and designers).
Buyer facts found
Drawboard Projects pricing (Team $29/user/mo, Growth $39/user/mo, Enterprise custom; ~22% annual saving); free Drawboard PDF Basic limits (10 documents, 40mb per doc); 30-day Projects trial; 7-day PDF Pro trial; supported platforms; integrations list.
Buyer facts missing
The Drawboard PDF Pro price (Pro Plus / Pro Unlimited) is not shown anywhere on the website; there is no direct sales email or phone number; and no enterprise starting price beyond 'custom'.
Machine readability
Server-rendered HTML reads without JavaScript and content extracts cleanly. There is no llms.txt (404). robots.txt is minimal, carrying only a SemrushBot-SA allow rule plus the sitemap. Projects pricing extracts well; the PDF Pro price and a direct contact channel cannot be extracted.

Drawboard has the hard part right: credible proof, a clear ICP, and public pricing for its team product. The opportunity is to make acting as easy as trusting.

Three moves would lift the weakest area, conversion: publish the Drawboard PDF Pro price on the pricing page, set expectations on the “Download Free” CTA so visitors know it opens app stores, and separate the two products earlier so each buyer sees one clear path. None of these require new proof or new design language — only removing the small uncertainties that currently sit between an interested visitor and a first action.

The four visitors

Cold visitor

Priya

Architect scoping a markup tool for herself

Awareness

Mixed

Arrived

Heard the Drawboard name and wants to understand what it is and whether it fits how she marks up drawings.

Wants

A fast, plain answer to 'what is this and is it for me?'

Judges on

Whether the promise is clear, whether real firms use it, and whether it looks made for architecture.

  • Lands on the homepage and reads the hero “Work Wonders.” — intrigued but not yet informed.
  • Reads the subhead “Intuitive PDF Tools. Real-time markups. All Platforms. Any Device” and finally understands the category.
  • Notices two products described at once and has to work out which one is for a solo architect.
  • Scrolls to the logo wall and recognises AECOM and Hassell — trust rises.
  • Reads the Microsoft Store review about measuring blueprint elements and sees her own workflow reflected.
  • Sees “Better way of working without paper, for every industry” with Architecture listed first — feels addressed.
  • Clicks “Learn more” into Drawboard Projects and keeps exploring, still deciding which product she needs.

Ready to act

Marco

Solo consultant ready to start using Drawboard PDF today

Task execution

Mixed

Arrived

Already sold on the idea; wants to download Drawboard PDF and understand what Pro costs.

Wants

To get the app installed and know the paid price before committing.

Judges on

Speed to first use and whether the paid price is easy to find.

  • Clicks the hero “Download Free” expecting an immediate download.
  • Lands on the download page and finds a menu of options rather than a download.
  • Faces five Drawboard PDF platform choices plus Drawboard Projects options and pauses to work out which is the free app.
  • Chooses “Download for Windows”, which starts an app-installer rather than a familiar store page.
  • Wants to know the Pro price before committing and heads to the pricing page.
  • Finds only the free Basic plan detailed — no Pro figure — and reads “Go to any of our apps and select a Pro plan to try for 7 days free.”
  • Proceeds to try Pro in-app, mildly frustrated he could not compare the price on the website first.

Comparison shopper

Dana

Operations lead evaluating Drawboard Projects vs Bluebeam for a team

Evaluation

Good

Arrived

Comparing collaboration tools for an AEC team and needs pricing, proof and a way to talk to sales.

Wants

Transparent per-user pricing, evidence it works at team scale, and a direct line to sales.

Judges on

Whether pricing is public, whether proof is credible, and how easy it is to reach a human.

  • Arrives evaluating Drawboard Projects against Bluebeam for a mid-sized team.
  • Opens “Plans and pricing” and switches to the Drawboard Projects tab.
  • Sees clear tiers — “$29 per user per month” (Team), Growth at $39, Enterprise custom — with an annual saving.
  • Notes the 30-day trial and a “Try for free*” asterisk, and looks for what the asterisk means.
  • Checks proof and finds the Hassell case study (70 architects and designers) and an AECOM Qatar story.
  • Finds the dedicated Bluebeam comparison page, which speaks directly to her evaluation.
  • Goes to contact sales and finds only a form — no direct email or phone to escalate a live deal.

AI agent

Assistant

AI answer engine extracting facts to recommend a PDF/AEC tool

Task execution

Mixed

Arrived

Asked by a user to summarise what Drawboard offers, what it costs, and how to contact them.

Wants

Machine-readable product, pricing and contact facts it can quote with confidence.

Judges on

Whether the site renders without JavaScript, exposes buyer facts, and offers a crawl-friendly summary.

  • Fetches the homepage and finds server-rendered HTML that reads cleanly without JavaScript.
  • Extracts the two products — Drawboard PDF and Drawboard Projects — and their positioning.
  • Looks for llms.txt and receives a 404 — no machine-oriented summary exists.
  • Reads robots.txt and finds only “User-agent: SemrushBot-SA” / “Allow: /” plus the sitemap.
  • Extracts Drawboard Projects pricing successfully from the pricing page.
  • Tries to extract the Drawboard PDF Pro price and cannot — it is not published on the site.
  • Searches for a contact channel and finds no email or phone, only web forms.

Journey feed

Cold visitor

Priya

Homepage

Lands on the homepage and reads the hero headline “Work Wonders.”

Nice line, but what does this actually do?

AI agent

Assistant

Homepage (fetch)

Fetches the homepage and parses server-rendered HTML.

Content is all here without JavaScript — easy to read.

Ready to act

Marco

Homepage

Clicks the hero “Download Free” button.

Great — let's get the app installed.

Comparison shopper

Dana

Homepage

Arrives comparing Drawboard Projects against Bluebeam for a team.

Does this scale to a whole team, and what will it cost?

Cold visitor

Priya

Homepage

Reads the subhead “Intuitive PDF Tools. Real-time markups. All Platforms. Any Device”.

Ah — it's PDF markup that syncs everywhere. Now I get it.

Ready to act

Marco

Download (/download)

Lands on the download page and sees a menu of options rather than a download.

I expected a download to start, not a list of choices.

AI agent

Assistant

Homepage (fetch)

Extracts the two products: Drawboard PDF and Drawboard Projects.

Two distinct products, clearly named and positioned.

Comparison shopper

Dana

Pricing (/pricing)

Opens “Plans and pricing” and switches to the Drawboard Projects tab.

Let's see the per-user numbers.

Cold visitor

Priya

Homepage

Reads that one product is “for anyone working with PDFs” and another is for design and engineering teams.

Which one is meant for a solo architect like me?

Ready to act

Marco

Download (/download)

Faces five Drawboard PDF platform options plus separate Drawboard Projects options.

Which of these is the free app I clicked for?

Comparison shopper

Dana

Pricing (/pricing)

Reads the Projects tiers: Team “$29 per user per month”, Growth $39, Enterprise custom.

Good — public per-user pricing I can actually budget against.

AI agent

Assistant

/llms.txt

Requests llms.txt and receives a 404.

No machine-oriented summary to lean on.

Cold visitor

Priya

Homepage

Scrolls to the customer logo wall (AECOM, Hassell, Honeywell).

Serious firms use this — that reassures me.

Ready to act

Marco

Download (/download)

Chooses “Download for Windows”, which starts an app-installer link.

This isn't the store page I expected — is this the right file?

Comparison shopper

Dana

Download (/download)

Notes the 30-day trial and a “Try for free*” asterisk.

Thirty days is generous — but what does the asterisk qualify?

AI agent

Assistant

/robots.txt

Reads robots.txt and finds only “User-agent: SemrushBot-SA” / “Allow: /” plus the sitemap.

No general crawl rules, but nothing blocking answer engines either.

Cold visitor

Priya

Homepage

Reads the Microsoft Store review about measuring blueprint elements and adding annotations.

That's exactly what I do — this fits my workflow.

Ready to act

Marco

Pricing (/pricing)

Heads to the pricing page to check what Drawboard PDF Pro costs.

Before I commit, what's the paid tier?

Comparison shopper

Dana

/projects

Reviews proof and reads the Hassell case study (70 architects and designers).

Real team-scale evidence — this holds up under scrutiny.

AI agent

Assistant

Pricing (/pricing)

Extracts Drawboard Projects pricing cleanly from the page.

Team $29, Growth $39, Enterprise custom — quotable.

Cold visitor

Priya

Homepage

Sees “Better way of working without paper, for every industry” with Architecture listed first.

They clearly build for my industry.

Ready to act

Marco

Pricing (/pricing)

Finds only the free Basic plan detailed and reads that Pro is trialled inside the apps.

There's no Pro price here at all — I can't compare before I install.

Comparison shopper

Dana

/compare/bluebeam

Finds the dedicated Bluebeam comparison page.

They answer my exact comparison head-on — helpful.

AI agent

Assistant

Pricing (/pricing)

Tries to extract the Drawboard PDF Pro price and cannot find one.

No PDF Pro figure is published — I'd have to say 'not listed'.

Cold visitor

Priya

/projects

Clicks “Learn more” into Drawboard Projects to keep exploring.

Still not sure whether I need PDF or Projects.

Ready to act

Marco

Drawboard PDF app

Proceeds to try Pro inside the installed app.

Fine — but I'd have preferred to see the price on the site first.

Comparison shopper

Dana

Contact (/solutions/contact)

Goes to contact sales and finds only a form.

No direct email or phone to push a live deal along.

AI agent

Assistant

Contact (/solutions/contact)

Searches for a contact channel and finds no email or phone, only web forms.

I can't surface a direct way to reach them.

How each score was reached

Nav Detail binds here.

Navigation & findability — 6.8/10

The primary navigation is clear and the footer is comprehensive, but the site asks visitors to sort two products for themselves before pointing them anywhere. The download page compounds this by stacking many competing choices on one screen.

  • Homepage splits attention across two products: “For anyone working with PDFs, on your own or with a team.” sits beside “For people working in design and engineering teams with revision and issue management requirements.”
  • The download page presents five Drawboard PDF options (“Download for Windows”, “Download for iOS or macOS”, Google Workspace, Google Play, web) plus separate Drawboard Projects options, with no guided routing.

Message clarity (ICP fit) — 6.5/10

The ICP is unmistakable once you read past the hero, but the headline itself carries little meaning on its own and the dual-product story dilutes a single clear promise.

  • The hero headline “Work Wonders.” is generic; the value only lands via the subhead “Intuitive PDF Tools. Real-time markups. All Platforms. Any Device”.
  • Industry framing is strong and specific: “Better way of working without paper, for every industry”, and Projects is positioned tightly as “Purpose-made for AEC teams.”

Trust & credibility — 7.2/10

Trust signals are a genuine strength: named enterprise logos, a dedicated security page, and authentic-sounding reviews. Two small things undercut it — there is no direct human contact channel, and the footer year is stale.

  • A credible, specific testimonial: “Drawboard PDF is an amazing app...I can measure all the elements in my architect’s blueprint, add super neat annotations” (Microsoft Store Review).
  • The footer reads “Copyright 2025 Drawboard Pty Ltd.”, which dates the site during a 2026 visit.

Proof depth — 7.5/10

Proof is the site’s best asset: recognisable customers, a deep case-study library, and at least one quantified outcome. The single gap is that the paid Drawboard PDF story has no price attached.

  • Quantified customer proof: “Hassell uses Drawboard Projects (formerly Bullclip) across 70 architects and designers, across multiple locations and hundreds of drawings.”
  • Recognisable logos across AEC (AECOM, Hassell, Honeywell, Design Inc, Pini Swiss) plus a large customer-story blog library.

Conversion path — 6.0/10

CTAs are present and prominent, but the path from interest to action carries repeated small taxes: an expectation mismatch on the hero button, a store-redirect menu, and a missing paid price.

  • The hero’s “Download Free” button leads to a page of app-store redirects rather than a download, mixing Drawboard PDF and Projects on one screen.
  • A buyer researching Drawboard PDF Pro is sent in-app to see the price: “Go to any of our apps and select a Pro plan to try for 7 days free.” — no figure appears on the pricing page.

AI readability — 6.7/10

The site is easy for an answer engine to read and mostly easy to quote, but two buyer facts an AI would be asked for cannot be found, and there is no machine-oriented summary file.

  • Readable without JavaScript: 3/3 — server-rendered HTML; page copy extracts cleanly on a plain fetch.
  • Buyer facts extractable: 2/3 — Projects pricing and platforms extract well, but the Drawboard PDF Pro price is absent.
  • Structured data present: 1/2 — no clear structured data confirmed on the pages reviewed.
  • Non-form contact channel: 0/1 — no email or phone; contact and demo are form-only.
  • Raw subtotal 6/9, scaled to 6.7/10. Crawl-policy deduction 0: robots.txt does not block answer engines, though there is no llms.txt (404).

Report findings

Ranked by likely impact. Each finding quotes the page it came from.

Serious

Proof depth

Publish the Drawboard PDF Pro price on the website

A buyer ready to pay for Drawboard PDF Pro cannot find the price anywhere on the site — the pricing page details only the free Basic plan and sends people into the apps to see paid tiers. That forces an install just to learn the cost, stalls ready-to-act buyers, and blocks comparison shoppers and AI answer engines from quoting a figure.

Go to any of our apps and select a Pro plan to try for 7 days free.

View the page

What to do

  • Publish the Drawboard PDF Pro Plus and Pro Unlimited prices (monthly and annual) directly on the pricing page.
  • Show, in one line each, what Pro Plus and Pro Unlimited add over the free Basic plan.
  • Add the paid prices to any Basic-vs-Pro comparison so buyers can weigh tiers without installing.
  • Keep the 7-day free-trial CTA alongside the published price rather than in place of it.

Worth fixing

Conversion path

Set expectations on the “Download Free” hero button

The hero button promises a free download but lands on a page of app-store redirects for two products at once, with no signal that the visitor is being sent off-site. The gap between the promise and the destination costs momentum at the exact moment intent is highest.

Download Free

View the page

What to do

  • Relabel or add microcopy so the button reads as a platform chooser (e.g. “Get Drawboard PDF — choose your platform”).
  • Signal that the links open the Microsoft Store, App Store, Google Play or web app before the visitor clicks.
  • Lead the download page with the free Drawboard PDF options and visually separate Drawboard Projects.
  • Confirm the Windows option behaves as expected and label what kind of installer it starts.

Worth fixing

Navigation

Separate the two products earlier in the journey

Drawboard PDF and Drawboard Projects are introduced side by side on the homepage and stacked together on the download page, so every visitor has to sort out which product is theirs before they can act. That cognitive load taxes each persona differently but consistently — the solo user, the buyer, and the AI agent all pause to disambiguate.

For anyone working with PDFs, on your own or with a team.

View the page

What to do

  • Add a simple product chooser (“Just me / My team”) near the top of the homepage that routes to the right product.
  • Reduce the number of competing calls to action on the download page by grouping them under each product.
  • Give each product a single primary CTA per screen rather than several equal-weight options.
  • Carry the chosen product context through to pricing so the buyer stays on one path.

Worth checking

Trust & credibility

Add a direct contact channel for sales and support

The contact and demo pages offer only web forms — there is no email address or phone number anywhere on the site. A comparison shopper with a live deal has no way to escalate quickly, and it removes a trust signal that enterprise buyers look for.

Complete the form below and a member of our Solutions Team will be in touch shortly.

View the page

What to do

  • Publish a direct sales email address and, if possible, a phone number on the contact page.
  • State an expected response time next to the demo form so buyers know what to expect.
  • Offer a self-serve option (e.g. a booking link) for buyers who prefer not to wait on a form reply.

Worth checking

Machine readability

Add an llms.txt and tidy the robots.txt

There is no llms.txt (it returns a 404), and robots.txt carries only a single SemrushBot-SA allow rule plus the sitemap, with no general crawl guidance. As AI answer engines become a discovery channel for software, a concise machine-readable summary of products, pricing and contact helps Drawboard be quoted accurately.

User-agent: SemrushBot-SA

View the page

What to do

  • Publish an llms.txt summarising both products, key pricing, supported platforms and how to get in touch.
  • Add general User-agent guidance to robots.txt rather than a single bot-specific rule.
  • Keep the sitemap reference and confirm answer-engine crawlers are not inadvertently restricted.

Worth checking

Trust & credibility

Refresh the stale copyright year in the footer

The footer shows a 2025 copyright during a 2026 visit. It is a small detail, but a stale year subtly signals a site that is not actively maintained — the opposite of the impression the rest of the site works hard to create.

Copyright 2025 Drawboard Pty Ltd.

View the page

What to do

  • Update the footer copyright to the current year.
  • Set the year to update automatically so it never falls behind again.

Keep doing

Proof depth

Keep publishing named-customer proof and case studies

Proof is the site’s strongest asset. Recognisable AEC logos, a deep case-study library and at least one quantified outcome give every persona a reason to trust Drawboard quickly. This is working — protect and extend it.

Hassell uses Drawboard Projects (formerly Bullclip) across 70 architects and designers, across multiple locations and hundreds of drawings.

View the page

What to do

  • Keep pairing named customers with quantified outcomes as in the Hassell example.
  • Surface one or two case studies higher on the homepage where cold visitors will see them.
  • Continue refreshing the customer logo wall as new marquee names come on board.

Keep doing

Conversion path

Keep Drawboard Projects pricing public and specific

Publishing clear per-user Projects pricing lets comparison shoppers budget without a sales call and gives AI answer engines a figure to quote. It is a real advantage over competitors who hide pricing — the same transparency should extend to Drawboard PDF Pro.

$29 per user per month

View the page

What to do

  • Keep the Team, Growth and Enterprise tiers and the annual-saving comparison visible on the pricing page.
  • Extend the same transparency to Drawboard PDF Pro so both products are equally clear.
  • Clarify what the “Try for free*” asterisk qualifies so the offer reads as trustworthy.

Send me a copy of this report

All findings with their tasks, the four visitor journeys and the methodology. We will email it within one business day.

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Methodology and limitations

How this audit was run

This is a UX and content review of Drawboard’s key pages, seen through four visitor types: a cold visitor, a ready-to-act user, a comparison shopper, and an AI agent. We read the homepage, download page, pricing page, Drawboard Projects page, contact/demo page and site files (robots.txt, sitemap.xml, llms.txt) with verbatim attention to headlines, CTAs, pricing, proof and contact details.

We then walked the primary money paths — starting Drawboard PDF and requesting a Drawboard Projects demo — live in a browser at desktop (1440×900) and mobile (375×812), scoring the experience against established usability heuristics and recording friction such as clicks to goal, competing choices per screen, and where key information sits. A separate score assesses how readable the site is to AI answer engines.

One honest caveat: this is a usability and content review, not a page-speed or accessibility audit. For performance and accessibility testing we recommend Google PageSpeed Insights and a dedicated accessibility tool.

Pages reviewed

  • Homepage (drawboard.com)
  • Download (/download)
  • Plans and pricing (/pricing)
  • Drawboard Projects (/projects)
  • Contact / demo (/solutions/contact and /projects/demo)
  • Site files: robots.txt, sitemap.xml, llms.txt