Website audit
A polished, credible global-recruiter site with an excellent candidate apply flow — but the employer side, which is where the revenue is, has no clear path and a contact form that doesn't reflect the company's own offices.
The fastest gains are on the employer path, not the candidate one. Give hiring clients a clear 'find talent / submit a brief' route from the homepage and the Solutions page, fork the homepage so each audience sees itself, and fix the contact form's Location field so a global firm's enquiry actually reaches the right office. The candidate journey is a model to protect, not touch.
Cold visitor
First-time visitor, unsure if it's for her
Arrived
Followed a link to Aurex and wants to know quickly what they do and whether it's for candidates, employers or both.
Wants
To place herself — am I here to find a job, or to hire — and see an obvious next step.
Judges on
Clarity of positioning and whether the site points her the right way.
Ready to act
Senior candidate ready to apply
Arrived
Wants to find and apply for a relevant permanent role in his sector.
Wants
To search, filter to the right role, and apply with minimal friction.
Judges on
How fast he can go from landing to a submitted application.
Comparison shopper
Hiring director evaluating recruiters
Arrived
Needs a recruiter for a niche senior hire and is comparing a few firms.
Wants
To confirm Aurex fits her sector, see proof they deliver, and start a conversation.
Judges on
Whether the site speaks to employers, proves results, and makes engaging easy.
AI agent
LLM summarising Aurex for a user query
Arrived
Asked 'who is Aurex Group, what do they recruit for, and what jobs do they have open'.
Wants
Server-rendered facts and machine-readable job listings it can quote.
Judges on
Whether the company facts and the live roles are extractable.
Cold visitor
Dana
Home
Reads the 'Building Connections Globally' hero
Polished — but is this for job seekers or employers?
AI agent
Answer-engine crawler
robots.txt
Checks crawl policy and sitemap
Crawlers allowed, sitemap declared — I can index the site.
Ready to act
Raj
Header
Clicks 'Search Jobs'
Let's see what's open in my sector.
Comparison shopper
Helena
Home
Looks for an employer message or 'hire' CTA
Nothing here speaks to me as a hiring client.
Cold visitor
Dana
Home
Reads the specialism subhead
Real Estate, Natural Resources, Infrastructure — a specialist, good.
AI agent
Answer-engine crawler
Home (HTML)
Reads the server-rendered marketing copy
Company and sectors are easy to extract.
Ready to act
Raj
Jobs
Sees filters and 'Showing 1 to 19 of 19 results'
A proper board — I can narrow this down.
Comparison shopper
Helena
Solutions
Reads the six service lines
Executive Search fits — how do I start a conversation?
Cold visitor
Dana
Home
Looks for a next step in the hero
No button — where do I go from here?
AI agent
Answer-engine crawler
Home
Extracts sectors, offices and contacts
Clean facts on who they are and where.
Ready to act
Raj
Jobs
Filters by sector and location
Fast and clear — narrowed to the right roles.
Comparison shopper
Helena
Solutions
Looks for a 'submit a brief' or contact CTA
No call-to-action on the page; I'll try Contact.
Cold visitor
Dana
Home
Scrolls to 'Discover Aurex Group' and office tabs
Clearly a real global firm.
AI agent
Answer-engine crawler
Jobs
Fetches /jobs/ to list open roles
Only nav and footer returned — the listings need JavaScript.
Ready to act
Raj
Job detail
Opens 'Building Services Engineering lead', Hong Kong
Clear summary — this is the one.
Comparison shopper
Helena
Contact
Arrives as an on-load popup covers the page
An interruption right when I'm trying to make contact.
Cold visitor
Dana
Nav
Spots Search Jobs and Contact as the only actions
Two audiences, but I have to pick a path myself.
AI agent
Answer-engine crawler
Home (JSON-LD)
Checks structured data
Only WebSite schema — no JobPosting to quote.
Ready to act
Raj
Job detail
Clicks 'Quick Apply' and sees STEP 1 OF 2
Good — I know exactly where I am.
Comparison shopper
Helena
Contact
Opens the Location field: Sydney, Melbourne, Perth
None of their global offices — which one gets my enquiry?
Cold visitor
Dana
Home
Weighs whether the site pointed her anywhere
Nice brand, but no path for my specific reason for visiting.
AI agent
Answer-engine crawler
Summary
Assembles the answer
I can say who Aurex is, but not list their live jobs.
Ready to act
Raj
Apply
Offered LinkedIn, Facebook, Google or email
Low friction — I can apply in seconds.
Comparison shopper
Helena
Contact
Looks for case studies or numbers
Testimonials, but nothing quantified to justify the pick.
Cold visitor
Dana
Home
Leaves with a brand impression
Credible — I just wish it had guided me.
Ready to act
Raj
Apply
Completes the application confidently
Smooth from search to submit.
Comparison shopper
Helena
Contact
Sends a generic enquiry
Hope it lands with the right team.
Comparison shopper
Helena
Contact
Reflects on the evaluation
Strong firm, but engaging as an employer was harder than it should be.
Nav Detail binds here.
A clear, conventional header serves both audiences, and the job board's own filtering is a strength.
The company and its specialism are clear; the two audiences it serves are not separated.
The signals of a real, established global firm are all present — with one credibility-denting data inconsistency.
Good qualitative and structural proof, thin on numbers.
Excellent for candidates, leaky for the revenue-generating employer path.
Marketing pages read well; the job board — the content that matters most — does not.
Ranked by likely impact. Each finding quotes the page it came from.
Serious
Conversion path
Aurex serves two audiences but only builds a path for one. The homepage carries no call-to-action for either side and the word 'employer' appears nowhere on it, while the Solutions page lists six service lines with nothing to click. The revenue-generating audience — the hiring client — is left to find a generic contact form on its own.
Solutions — HOW WE CAN HELP YOUR BUSINESS
View the pageWhat to do
Serious
Trust & credibility
On the Contact page, the enquiry form's Location field offers only Sydney, Melbourne and Perth — two of which are not Aurex offices — while none of the real international offices can be selected, and the office finder on the same page lists a different set again (Boston, Colombia, Guangzhou, London and more). For a company whose whole promise is being global, this misroutes enquiries and quietly undermines credibility.
Location Sydney Melbourne Perth
View the pageWhat to do
Worth fixing
Message clarity
A single hero and a single message ask two very different visitors — a job seeker and a hiring leader — to work out for themselves which parts of the site are for them. Splitting the top of the homepage would let each audience see itself immediately.
A global recruitment practice specialising in the Real Estate, Natural Resources and Infrastructure sectors.
View the pageWhat to do
Worth fixing
Conversion path
On mobile the header shows only the logo, a search icon and a hamburger, so both primary actions — Search Jobs for candidates and Contact for employers — sit behind an extra tap on every page.
SEARCH JOBS
View the pageWhat to do
Worth fixing
Proof depth
The office network, leadership and testimonials establish that Aurex is real and established, but an employer choosing a recruiter wants evidence of delivery. There are no placement numbers, fill rates, named clients or case studies to weigh.
Today we are a global recruitment company with offices in Asia, the Americas, Australia and the UK.
View the pageWhat to do
Worth fixing
Machine readability
The job board is the site's most valuable content, yet it is JavaScript-rendered — a plain fetch of the Jobs page returns only navigation and footer — and the site exposes only WebSite structured data, so individual roles carry no JobPosting schema for Google Jobs or AI answer engines.
Group Insurance Manager — Singapore — Permanent
View the pageWhat to do
Worth checking
Conversion path
On the Contact page an interstitial appears on load inviting the visitor to explore the specialist brands, covering the above-the-fold content exactly when someone has arrived to make contact. Even once per session, an interruption at the point of intent costs conversions.
New to our website? Click to explore our specialist brands
View the pageWhat to do
Keep doing
Conversion path
The candidate application is genuinely well built: a clear two-step flow that shows progress and lets people apply with an existing account instead of retyping a profile. It is the strongest conversion moment on the site — protect it.
Apply with accounts — We will automatically create a profile from the account you choose to apply with
View the pageWhat to do
Keep doing
Trust & credibility
Real addresses, phone numbers and maps for each office are exactly the proof a global brand needs, and Aurex presents them well. It is a genuine trust asset — the only fix needed is to make the rest of the site's location data agree with it.
Sydney — Level 6, 25 Bligh Street, Sydney, NSW 2000 | +61 2 9159 0600
View the pageWhat to do
All findings with their tasks, the four visitor journeys and the methodology. We will email it within one business day.
This is a UX and content review of the Aurex Group website from the perspective of four visitor types — a first-time visitor, a candidate ready to apply, a hiring employer comparing recruiters, and an automated AI agent — against established usability principles.
It combined two passes. First, a content and structure review of the key pages, quoting the site's own copy, navigation, proof and contact details. Second, a live-browser walk of both conversion paths — the candidate application journey and the employer enquiry journey — scored against the Nielsen Norman Group's usability heuristics and recording concrete friction (clicks to reach an action, competing calls to action, on-load interruptions, and whether the mobile and desktop experiences match), at both desktop (1440×900) and mobile (375×812) sizes. A separate score assesses how readable the site is to AI answer engines.
Pages reviewed: Home, Solutions, About, Contact, the Jobs board and a live job application. A candidate application was walked up to — but not through — the final submit.
One caveat: this is a UX and content review, not a page-speed or accessibility audit. For load-performance data, run the site through Google PageSpeed Insights.