Website audit
Sharp positioning and strong public-sector proof; the enquiry path works but leans on a single JavaScript-embedded form with no phone or email fallback, and the primary navigation is hidden.
The enquiry path already works, so the highest-value moves are smaller than they first appear: give the form a fallback with a visible phone number and email, wire the 'Start discovery' buttons to scroll straight to it, and bring the primary navigation into view on desktop. With the strong messaging and public-sector proof already in place, those fixes would tighten an already-solid site rather than rebuild it.
Cold visitor
Facilities coordinator at a regional council
Arrived
Landed on the home page from a Google search for council venue booking software; has never heard of Attekus.
Wants
To work out in under a minute what Attekus is, whether it's built for councils like hers, and what to do next.
Judges on
Whether the first screen says what the product does and who it's for, and how quickly she can find proof it fits local government.
Ready to act
Director of Community & Customer Services at a city council
Arrived
Already briefed on Attekus by a colleague; came straight to the site to start an enquiry and book a discovery session.
Wants
To send an enquiry today, ideally a short form, or a phone number or email to reach the team.
Judges on
How few steps it takes to reach a real person, and whether the enquiry path actually works.
Comparison shopper
Digital transformation and procurement lead
Arrived
Shortlisting two or three booking-and-events vendors for a council tender; on Attekus to compare capability, proof and cost.
Wants
Feature depth, evidence of comparable council deployments, and any pricing signal she can put in a business case.
Judges on
Breadth and specificity of proof, integration fit, and whether cost is knowable without a sales call.
AI agent
AI assistant summarising vendors for a council buyer
Arrived
Dispatched by a buyer to summarise what Attekus does, who it serves, how it integrates and how to contact them.
Wants
Clean server-rendered facts, structured data, and a machine-readable contact point.
Judges on
Whether key facts are extractable without JavaScript, whether schema is present, and whether crawl policy permits answer engines.
Cold visitor
Priya
Home
Lands on the home page and sees a full-screen stock photo of a person at a laptop.
Nice photo, but what is this? I have to scroll before anything tells me.
AI agent
Research agent
Home (HTML)
Fetches the page and parses the server-rendered text.
Good, the copy and FAQ are in the HTML; I don't need to run JavaScript.
Ready to act
Daniel
Home
Scans the header for a way to get in touch.
There's a 'Talk to us' button up top, straight to it.
Comparison shopper
Mel
Home
Reads the sub-headline about venue booking, events, ticketing, customer and payments.
One platform across all of it, worth comparing on capability.
Cold visitor
Priya
Home
Scrolls to the intro line naming councils, government and education.
OK, it's for organisations like mine. That's reassuring.
AI agent
Research agent
Home
Reads the FAQ, including 'What is the best booking and event management software for councils in Australia?'
Clear Q&A I can quote directly to the buyer.
Comparison shopper
Mel
Home
Notes the seven products and integration names (TechnologyOne, Oracle, SAP, Microsoft).
Integrations matter for a council stack; good it's stated.
Cold visitor
Priya
Home
Looks for the main navigation, finds only three links and a menu icon.
Where's everything else? I have to open the menu to find products.
Ready to act
Daniel
Contact
Clicks 'Talk to us' and lands on the 'Get in touch' page.
Right, now where's the form?
Cold visitor
Priya
Menu
Opens the menu icon and finds Our solution, About us and Resources.
There it all is, but why hide it behind an icon on a big screen?
Comparison shopper
Mel
Solutions & Pricing
Opens the pricing page expecting figures.
'Predictable Investment', let's see the number.
Ready to act
Daniel
Contact
Scrolls the page and the enquiry form loads below the hero.
Good, there's the form. Now let me fill it in.
AI agent
Research agent
robots.txt / llms.txt
Checks the crawl policy and the llms.txt directory.
Crawling is allowed and there's an llms.txt directory, easy to index.
Comparison shopper
Mel
Solutions & Pricing
Reads 'a single SaaS licence fee that scales with your organisation' but finds no dollar figure.
Pricing is explained but not shown. Can't size a business case yet.
Ready to act
Daniel
Contact
Clicks 'Start discovery' lower down; the page jumps to the top instead of to the form.
That button doesn't take me to the form, but at least the form is already on the page.
Cold visitor
Priya
Bookings
Follows a product link to Bookings.
Good, this explains the facility-booking piece for a council.
AI agent
Research agent
Home (structured data)
Inspects the JSON-LD and finds Organization schema only.
Organization schema present, but no FAQPage or Product markup, and no contact point to return.
Comparison shopper
Mel
Our Experience
Opens the case studies and counts a dozen named councils.
Strong breadth, Redland, Mosman, Greater Dandenong and others.
Ready to act
Daniel
Contact
Looks for a phone number or email as a backup to the form, and finds none.
The form works, but I'd like a direct line too.
Comparison shopper
Mel
Our Experience
Looks for hard numbers and named quotes, finds mostly descriptions.
Lots of logos, but few metrics and no named testimonials to cite internally.
Cold visitor
Priya
Home
Clicks 'Connect with our team' and lands on the Contact page, where the enquiry form is waiting.
Good, there's a form here I can use.
AI agent
Research agent
Contact / site-wide
Searches for a machine-readable email or phone and finds none.
No mailto or tel anywhere; I can only tell the buyer to use the website.
Ready to act
Daniel
Contact
Fills in and submits the enquiry form.
Done, that was the enquiry I came to make.
Comparison shopper
Mel
Solutions & Pricing
Reads 'Unlimited bookings (no per-booking commission or transaction fees...)'.
That's a genuine differentiator versus commission-based rivals.
Cold visitor
Priya
Home
Reads the FAQ 'How do I get started with Attekus?'
It points to a discovery session, and the contact form is how I start one.
AI agent
Research agent
Home
Compiles the summary: what, who and integrations; flags the missing price and contact point.
I can describe Attekus well, but I can't give the buyer a price or a way to contact them.
Nav Detail binds here.
The industry and product structure is logical and the footer carries a full set of links, but the primary navigation is hidden. At a full desktop width the header exposes only three items plus a menu icon; everything a buyer needs to explore sits behind it, and on mobile the header collapses to unlabelled icons.
This is the site's strongest dimension. The product, the audience and the value are stated plainly and consistently, and the FAQ is written the way buyers actually search.
The named public-sector client logos and integration partners build real credibility, and the Contact page carries a working enquiry form. What is still missing is a phone number, email address or office location, which procurement-minded government buyers expect to see.
Breadth of named case studies is good; hard numbers and attributed quotes are thin. The strongest figures on the site are these two.
The core of the path is sound: every CTA leads to the Contact page and a HubSpot enquiry form is embedded there, directly below the hero. Two things hold the score back. The form is entirely JavaScript-embedded from a third party with no phone or email fallback, so if that script fails there is no way to make contact; and the 'Start discovery' and 'Start your discovery today' buttons point to a placeholder '#' anchor that jumps to the top of the page rather than scrolling to the form. Pricing is described but never quantified.
Raw subtotal 6 / 9, scaled to 6.7 / 10. Crawl-policy deduction 0 — robots.txt allows all agents and an llms.txt directory is published.
Ranked by likely impact. Each finding quotes the page it came from.
Serious
Conversion path
The Contact page does have an enquiry form, a HubSpot embed below the hero, so buyers can get in touch. Two things make that path fragile. The form is loaded entirely by a third-party JavaScript embed with no phone or email alternative, so if that script is blocked or fails there is no way to contact Attekus at all. And the 'Start discovery' and 'Start your discovery today' buttons point to a placeholder '#' anchor that jumps to the top of the page instead of scrolling to the form, so a visitor who clicks the main CTA is not taken to the thing they need.
Start your discovery today
View the pageWhat to do
Worth fixing
Trust & credibility
Beyond the enquiry form there is no phone number, email address or physical address anywhere on the site, not on the Contact page and not in the footer. Council and government buyers running procurement expect these details to verify and reach a vendor, and they give people a channel when a form does not suit or fails to load.
Get in touch
View the pageWhat to do
Worth fixing
Navigation
At a full desktop width the header shows only 'By Industry', 'Talk to us' and 'Support Portal' plus a menu icon; the seven products, the About pages and Resources all sit behind that icon. On mobile the header collapses to unlabelled icons. Hiding primary navigation forces visitors to recall and hunt rather than recognise what is available, and buries the product pages comparison shoppers need most.
Our solution
View the pageWhat to do
Worth fixing
Message clarity
The first screen on both desktop and mobile is a full-bleed stock photo under the headline 'Experience Starts Here.', a line that could belong to almost any brand. On mobile the photo fills the viewport and the explanatory line about venue booking and customer management only appears after scrolling. Visitors who do not scroll may never see what the product actually is.
Experience Starts Here.
View the pageWhat to do
Worth fixing
Proof depth
Our Experience lists a dozen named councils but almost no hard numbers or attributed quotes; the strongest figures on the site are 'reduce manual administration by up to 77%' and a processing time that 'had stretched to 140 days'. Comparison shoppers building a business case need per-client results — time saved, revenue captured, adoption — and quotable testimonials from named officers.
reduce manual administration by up to 77%
View the pageWhat to do
Worth checking
Conversion path
The Solutions & Pricing page explains the model well — 'a single SaaS licence fee that scales with your organisation', 'No hidden costs or fees. No commission.' — but shows no figure or indicative range. For an enterprise government sale that can be a deliberate choice, but with no working way to request a quote either (see the Contact finding), a buyer has no way to progress on cost. Worth checking whether an indicative range or a downloadable pricing guide would move more qualified buyers forward.
Attekus offers a single SaaS licence fee that scales with your organisation.
View the pageWhat to do
Keep doing
Machine readability
The site does the fundamentals of AI readability well: full copy and a buyer-oriented FAQ render in the HTML without JavaScript, robots.txt allows answer-engine crawlers, and an llms.txt directory of key pages is published. This is exactly what helps assistants describe Attekus accurately to buyers. Keep it, and extend it with FAQ and Product schema and a machine-readable contact point.
What is the best booking and event management software for councils in Australia?
View the pageWhat to do
Keep doing
Trust & credibility
The breadth of named local-government, government and education logos — Brisbane City Council, Central Coast Council, City of Parramatta, University of Tasmania and many more — plus named integrations with TechnologyOne, Civica, Oracle, SAP and Microsoft, is genuinely persuasive to a public-sector buyer who wants to see peers already on the platform. Keep this front and centre.
Attekus connects easily with Enterprise Resource Planning systems including Oracle, SAP, TechnologyOne
View the pageWhat to do
All findings with their tasks, the four visitor journeys and the methodology. We will email it within one business day.
This is a UX and content review of the pages a prospective buyer is most likely to use on the way to an enquiry. We read the home page, Contact, Solutions & Pricing, Bookings and Our Experience, along with the site's robots.txt, llms.txt and sitemap, using the site's own words as evidence.
We then walked the primary conversion path, from a call-to-action through to the point of enquiry, the way a visitor would, on both desktop (1440×900) and mobile (375×812), scoring it against established usability heuristics and recording friction such as clicks, scroll depth and dead ends. A separate score reflects how readable the site is to AI answer engines.
One caveat: this is a UX and content review, not a page-speed or accessibility audit. For load performance, run the pages through Google PageSpeed Insights.